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Ishikawa diagram is a causal diagram showing the potential causes of a specific event.
The tools are simple and you will learn to use them quickly. They do not require IT tools or connections.
Quality costs can be divided into costs of control (costs of conformance) and costs of failure of control (costs of non-conformance or cost of poor quality).
A set of techniques and tools for process improvement
There is no widespread agreement as to what TQM is and what actions it requires of organizations.